Reviews

Angie’s List Reviews

“Very well. Door looks great and more importantly there has not been a drop of water in the basement.
Description of work: Installed a new Bilco door to our basement. Removed old door. Built up cement around base to raise door up to prevent water from entering basement during storms. Installed new door.”

- Cindy Palazzoto, 01/10/2017

“l contacted Basement Waterproofing Solutions, they responded quickly and gave me a great estimate, we scheduled the job, it went very smooth they opened the crack and repaired it with a drain behind the repaired crack, all went well the guys cleaned up promptly, no more water during any rain, I highly recommend basement waterproofing solutions these guys know there business and are professional. Thanks, Sal!
Description of work: had a foundation crack in my basement, water leaking in during heavy rain.”

- Jeanmarie Kiggins, 07/20/2016

“Great! Answered my questions and reminded me of maintenance.
Description of work: I called with a concern about sump pump installation. The company came out within a few days.”

- Wendy Hau, 10/2016

“We had a cracked foundation which another waterproofing company tried fixing it 2x and couldn’t stop the water from leaking into the basement. So, we decided to hired another waterproofing company and we came across Basement Waterproofing Solutions on Angie’s List. The experience with Basement Waterproofing Solutions was wonderful. They are true professionals from the beginning until the end. Sal came to give us an estimate, he did not try to sell anything that we didn’t need. I even asked if exterior French drain will help with the cracked foundation with water coming in and he said no it is not necessary don’t waste your money, all we needed is to sealed up the crack, which have to be from the outside because the first waterproofing company messed it up already from the inside. On the day of the job, two very young guys (not over 30 years old) Sal Jr and Cody came and at first we were a little bit hesitated because of how young they are. Boy, we worried for no reason! They were so professional and was so patience even with me asking so many questions. Around 1:30 lunch time, guess how they took lunch? They did not stop working and take lunch together, one went to eat first while the other one is still working, they took turns. They were so polite the whole time and took care of my house. Because of Basement Waterproofing Solutions, we can finally sleep at night even when is pouring rain. Thank you Sal, Cody, Sal Jr. and also Barbara (always so jolly) For everyone that is reading this review, if you want the job done right the first time, you need Basement Waterproofing Solutions and no one else!!!
Description of work: Repaired cracked foundation.”

- Karen L, 03/30/2016

“Very easy to work with, excellent service, professional and clean.
Description of work: Repaired a crack in the basement wall.”

- Deborah Romanelli, 05/12/2015

“From the first phone call, this company provided great service. Stu, the sales guy, gave a detailed description and showed pictures of what would need to be done. When we made the decision to use Basement Waterproofing Solutions, the contract was emailed to us and an appointment was set up with a 10-day window. At the time of the quote we were told it would take a week to complete the job; it only took 2 1/2 days. The crew was really young. I think maybe only one of the five-member crew was over the age of 30. In a lot of situations this would scare me off. These guys were professional and respectful. They were very proud of the work they were doing. The company guarantees that our basement will remain dry for as long as we own the home. I hope we own it for a long, long time!
Description of work: Installed a new French drain, sump pump and applied antimicrobial.”

- Joseph VanHouten, 01/09/2015

“The job went excellent the men were very professional and courteous very clean too. Office personnel was excellent Sal the owner is extremely professional and courteous and most of all Sal is honest his word is everything that to me is excellent. If I had any question Sal would answer them all. For Sal this company is his life. I felt very comfortable around Sal and his team. I would highly recommend this company.

Description of work: Install French drains around basement install new sump pit install new sump pump reinstall my battery backup pump with all new piping.”

- Jane Santangelo, 03/09/2014

Yelp Reviews

I recently “sprung a leak” in my basement after a failed attempt to fix it myself. I called a few waterproofing companies to price out French Drains. Most that came in were way over priced and sub contracted the work out, meaning they were only the sales team. After speaking with Sal at Basement Waterproofing Solutions, he gave me a great price explained everything and said all crews work directly for him. They came out yesterday and were very professional. The owner’s son was in charge of the job and did a great job. He was a hard worker and an all-around nice kid (if you are younger than 30 then you are a kid to me). They left my basement clean and neat, and even swept the floor before they left. It rained last night and this morning my basement was dry. I would recommend them for sure.

Google Reviews

“Our basement has two casement windows. The window wells outside these windows tend to collect water from the soil around the house and remain filled with water most of the time, which then leaked into the basement through the window. This has been an issue for many years and we never found a satisfactory solution. Regarding the soil and installing new window wells did not solve the problem. In Summer 2015, we contacted Basement Waterproofing Solutions, whose staff drilled holes through the concrete wall below the casement window and installed pipes to drain the water to a new sump pit that they installed. They also laid the piping to transport the water from the sump out of the house. The staff at Basement Waterproofing Solutions were very professional, both when the problem was assessed and a contract was drawn up, and when the actual work was performed. The job took a whole day to complete and we are very happy with the outcome. The window wells are dry now, for the first time in many years! If I ever have any kind of basement problem again, I will first contact Basement Waterproofing Solutions!”

- Sankaran Sundaresan

“This company did a fantastic job on our basement. As a first-time homeowner, they helped to explain every possible solution and cost and had a lot of patience and understanding. They completely gutted our basement and waterproofed it as well as our crawlspace. They installed window wells, French drains, sump pumps and removed mold. They were very professional and nice to work with. The prices were very fair and they did the job very quickly. Thank you for making our basement beautiful and clean!”

- Jaclyn Stein

Home Advisor Reviews

“Project: Install or Replace Foundation Drains
I was very happy with their work and I would recommend them to anyone.”

- Ling D.

“Project: Concrete Foundation Repair
They did a great job. I’m very satisfied. Very polite. I’m happy to recommend them.”

- Annette G.

“Project: Install Interior Foundation Drains or Sump Pump
They did a great job. I was very happy with their follow through after the work was completed. I would highly recommend them.”

- Paul L.

“Project: Repair a Concrete Foundation
They did a great job. Everything turned out perfect and I am happy to recommend him. They did exactly what they said they were going to do.”

- Albert M.

“Project: Repair a Concrete Foundation
They were very nice! Great communication. The work was great and they even followed up with us about their work to make sure we were happy with everything. I am more than happy to recommend them.”

- Gina S.

“Project: Install or Replace Foundation Drains
They did a very good job. They were very neat and attentive. Very professional and showed up on time. They had great follow up to make sure I was satisfied with the work. I would recommend them.”

- George R.

“Project: Repair a Concrete Foundation
They did a good job and I would recommend them.”

- Eben B.

“Project: Waterproof Inspection / Certification Service
The project was outstanding. Not only did they show up on time, but they went above and beyond. Final project turned out great. They did whatever was needed to make this terrible time wonderful. I would recommend them to everybody.”

- Esher C.

“Project: Waterproof a Basement or Foundation
They couldn’t have been more professional, knowledgeable and competent. They delivered excellent value for price paid. Fast turnaround timing.”

- Greg E.

“Project: Eliminate Toxic Materials or Mold
Prompt service at a price within my expectations.”

- Steve N.
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